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nextool will accept returns for refund if request is made within 14 days of purchase with original receipt of purchase, and if the product is purchased directly from nextool.com. No returns for refund will be accepted after 14 days. A customer may receive a replacement beyond the 14 days if the issue is regarding warranty/defective products. Customers who return the product within the appropriate time due to buyer’s remorse will be responsible for all return shipping costs. Customers who receive a defective item will receive a return shipping label and will not be responsible for return shipping.
PLEASE NOTE: If you purchased the product from a third party site/store, please contact the seller directly as nextool cannot provide a refund for such purchases. This limited warranty does not apply to products purchased from unauthorized resellers. nextool is not responsible for a refund and/or replacement of those products. To make a warranty claim you must have your original receipt of purchase. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
If you have any questions about the nextool Return/Refund Policy, please contact us at 877-866-6822.